![]() Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. If you have extra questions about this answer, please click "Comment". If the answer is helpful, please click "Accept Answer" and kindly upvote it. If your antivirus software is not up-to-date, Outlook may not function correctly.įor more information about performing a clean boot, see How to perform a clean boot in Windows ost)Ĭheck whether antivirus software is up-to-date or conflicts with Outlook In order to verify, what detailed version of Outlook are you using(File > Office Account > Outlook)? Does this issue also occur on the web side?Ĭonsidering that you have already taken some troubleshooting, it is recommended that you use the other below:ĭelete some unnecessary mail or folders, then manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of your mailbox and Outlook Data Files (.pst and. ![]() Click Repair once the recovery process gets completed successfully. Enter the path and personal folder file name (.pst) or click Browse to find the file using the Windows file system. According to my search, there are several factors why Outlook is freezing when attempting to save attachments such as AppData folder is redirected to a network location, the installed antivirus software is outdated/conflicts with Outlook or Outlook is in use by another process. Close Outlook (if open) and open the Inbox Repair Tool. ![]()
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